Shipping & Returns
Regular mail within Canada
The delivery standard for regular mail sent inside Canada is:
- Two business days for local mail
- Three business days within the province
- Four days for national mail
These time frames are not guaranteed, as weather and mail volume can affect delivery.
Regular mail to the U.S.A.
The delivery standard for regular mail sent from Canada to the U.S.A. is four to six business days.
If you aren’t happy, we aren’t happy, so let us make this right for you. Simply email: firstname.lastname@example.org within 30 days of purchase. Please note that we don’t offer refunds or exchanges on expired product. If you have questions give us a call at 1-250-537-2553 and ask someone from our Customer Experience Team can help you out.